Tag: Empathy

Studies have linked empathy to greater patient satisfaction, better outcomes, decreased physician burnout, and a lower risk of malpractice suits and errors. Doctors need to understand people, not just science, and healthy leaders need to cultivate empathy in order to affect the lives of those around them.

Researchers have caught elephants in the act of empathetic actions. They console each other when grieving, they help each other when in trouble, and the leader always knows when leaving a severely wounded elephant behind is best for the tribe to survive. But she still grieves over the one left behind. Practicing empathy is essential to the growth and well-being of those who report to the servant-leader as well as for the entire organization.